About RigbyTEK
RigbyTEK is a managed IT services provider based in Elizabethtown, PA, serving Lancaster County and clients nationwide through remote support.
Founded by Sam Rigby, an IT Director with extensive experience managing technology infrastructure across K-12 education, healthcare, and enterprise environments. RigbyTEK was built on a simple idea: small businesses and independent organizations deserve the same quality of IT management that large enterprises get - without the overhead, the jargon, or the runaround.
We’re not a reseller with a help desk bolted on. We’re hands-on technologists who understand how systems actually work - from the network layer to the end user’s desk. When you work with RigbyTEK, you work directly with someone who knows your environment inside and out.
What Sets Us Apart
- Direct access - No call centers, no ticket queues. You talk to the person managing your systems.
- Real expertise - IT Director-level experience across infrastructure, security, cloud, and endpoint management.
- Proactive, not reactive - We monitor and maintain your systems before problems become outages.
- Honest pricing - Flat rates, no surprise invoices, no nickel-and-diming for every phone call.
- HIPAA experience - We understand compliance requirements and build them into our process, not as an afterthought.
Service Area
Local: Lancaster County, PA and surrounding areas. On-site support available with scheduled visits included in managed services plans.
Remote: Nationwide. Unlimited remote support included with all managed services plans. Most issues resolved same-day without anyone needing to be on-site.